jl96f Privacy Policy – Your Data, Protected Safe & Secure Full Transparency Your Rights Matter Your Data, Protected

1 Who We Are

jl96f ("the Platform," "we," "us," or "our") is an online gaming platform operating under the PAGCOR regulatory framework, providing casino-style gaming services to eligible Filipino players aged 21 years and above. jl96f is the data controller responsible for the personal data of players registered on the platform.

This Privacy Policy applies to all personal data collected by jl96f through the jl96f website, mobile-optimised platform, and any associated services or communications. It applies to all registered players, prospective players who have initiated but not completed registration, and visitors to the jl96f website.

For all privacy-related enquiries, data subject access requests, or complaints, players may contact jl96f's designated Data Protection Officer via the contact details provided in Section 15 of this policy.

2 Personal Data We Collect

jl96f collects the following categories of personal data from players and website visitors:

jl96f does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.

3 How We Collect Your Data

jl96f collects personal data through the following means:

• Direct collection: Information you provide when registering a jl96f account, completing KYC verification, making a deposit or withdrawal, contacting jl96f support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the jl96f platform, including through cookies, web beacons, and server logs. See Section 7 for full details on cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from payment processors; publicly available information used for compliance screening.
• Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.

4 How We Use Your Personal Data

jl96f uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jl96f account; verifying your identity and age; processing your KYC documentation.
• Service delivery: Enabling you to access and play games on the jl96f platform; processing deposits and withdrawals via GCash, Maya, and Philippine bank transfers; crediting bonuses and promotions to your account.
• Legal and regulatory compliance: Fulfilling jl96f's obligations under PAGCOR regulations, the Philippine Data Privacy Act, anti-money laundering laws, and other applicable Philippine legislation.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the jl96f platform.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour; administering deposit limits, cooling-off periods, and self-exclusion requests; complying with PAGCOR's responsible gaming requirements.
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of jl96f's support services.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided your consent. You may withdraw consent at any time.
• Platform improvement: Analysing aggregated usage data to improve the jl96f platform's performance, game selection, and user experience for Filipino players.

5 Legal Basis for Processing

jl96f processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform the contract between you and jl96f — including account registration, game access, deposit and withdrawal processing, and KYC verification.
• Legal obligation: Processing required to comply with jl96f's obligations under Philippine law, including PAGCOR regulations, anti-money laundering legislation, and tax reporting requirements.
• Legitimate interests: Processing necessary for jl96f's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional personalisation features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where jl96f relies on legitimate interests as the legal basis for processing, a balancing assessment is conducted to ensure that your interests and fundamental rights are not overridden. You may request details of any such assessment by contacting jl96f's Data Protection Officer.

6 Sharing Your Personal Data

jl96f does not sell, rent, or trade your personal data to any third party. jl96f may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with PAGCOR requirements and Philippine anti-money laundering regulations.
• Payment processors: GCash, Maya, and Philippine banking partners involved in processing your deposits and withdrawals. These providers receive only the data necessary to complete the relevant transaction.
• Game content providers: Licensed game studios and software providers whose games are available on the jl96f platform. These providers may receive anonymised or pseudonymised usage data for game performance and fairness auditing purposes.
• IT and platform service providers: Cloud hosting, cybersecurity, and technical infrastructure providers engaged to operate and maintain the jl96f platform securely.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission of the Philippines, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by jl96f, subject to professional confidentiality obligations.

7 Cookies & Tracking Technologies

The jl96f platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the jl96f platform and may prevent you from accessing certain features, including your account.

jl96f does not use cookies to collect sensitive personal data or to track your activity on third-party websites outside the jl96f platform.

8 Data Security

jl96f implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl96f platform.
• Encryption at rest for sensitive personal and financial data stored on jl96f's servers.
• Multi-factor authentication options for player accounts, including OTP verification to your registered Philippine mobile number.
• Role-based access controls ensuring that jl96f staff can only access personal data necessary for their specific job functions.
• Regular security audits and penetration testing conducted by independent cybersecurity specialists.
• Intrusion detection and monitoring systems operating continuously to identify and respond to potential security threats.
• Staff training on data protection obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl96f will notify the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by the Data Privacy Act.

While jl96f takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your jl96f account credentials. See the Terms & Conditions for your account security obligations.

9 Data Retention

jl96f retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and PAGCOR regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your jl96f account and for a period of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, as required by PAGCOR and AMLC regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with Philippine financial record-keeping obligations.
• Customer support communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.
• Technical and usage logs: Retained for up to twelve (12) months for security monitoring and platform performance purposes, then anonymised or deleted.

Upon expiry of the applicable retention period, jl96f will securely delete or anonymise your personal data in accordance with its data disposal procedures. Anonymised data that can no longer be linked to you may be retained indefinitely for statistical and analytical purposes.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl96f. jl96f is committed to facilitating the exercise of these rights promptly and without undue burden:

To exercise any of these rights, please contact jl96f's Data Protection Officer using the details in Section 15. jl96f will respond to all verified data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty days, with prior notification to you.

jl96f will not charge a fee for processing data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

11 Children & Minors

The jl96f platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law governing casino-style gambling. jl96f does not knowingly collect personal data from individuals under the age of 21.

jl96f employs mandatory age verification procedures during account registration and KYC processing to prevent underage access. If jl96f becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all data will be deleted, and any funds will be returned to the source payment method.

If you are a parent or guardian and believe that a minor in your care has registered a jl96f account, please contact jl96f support immediately so that the account can be closed and the data removed without delay.

12 International Data Transfers

jl96f's primary data processing infrastructure is located within the Philippines. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game content studios operating in other jurisdictions.

Where such transfers occur, jl96f ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses requiring the recipient to process data in accordance with Philippine data protection standards.
• Transfers to jurisdictions recognised by the National Privacy Commission of the Philippines as providing an adequate level of data protection.
• Binding corporate rules or equivalent mechanisms where applicable.

You may request details of the safeguards applicable to any specific international transfer of your personal data by contacting jl96f's Data Protection Officer.

13 Third-Party Links

The jl96f platform may contain references to third-party services, such as payment providers like GCash and Maya. These third-party services operate under their own privacy policies, which are independent of this jl96f Privacy Policy.

jl96f is not responsible for the privacy practices or content of any third-party service. When you interact with a third-party payment provider or service in connection with your jl96f account, you are subject to that provider's own terms and privacy policy. jl96f encourages you to review the privacy policies of any third-party services you use.

14 Updates to This Privacy Policy

jl96f reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, or jl96f's data processing practices. When material changes are made, jl96f will notify registered players via the contact details on file — typically by SMS to your registered Philippine mobile number or by email — and will publish the updated policy on this page with a revised effective date.

Your continued use of the jl96f platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. jl96f recommends reviewing this page periodically to stay informed of how your personal data is being protected.

If any proposed change to this Privacy Policy would require your consent under the Philippine Data Privacy Act, jl96f will seek that consent before the change takes effect.

15 Contact & Complaints

For all privacy-related enquiries, data subject access requests, or concerns about how jl96f handles your personal data, please contact jl96f's designated Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the jl96f platform after jl96f Login
• Support: [email protected] (plain text — not a clickable link)

jl96f will acknowledge all privacy enquiries within five (5) business days and will endeavour to resolve them fully within thirty (30) calendar days.

If you are not satisfied with jl96f's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint is available on the National Privacy Commission's official website.